Fabulous company - great customer service by ‘phone & email. Fast and secure despatch; very helpful and friendly delivery. Pretty straightforward assembly. Paid extra for the top grade mattress - haven’t used as a bed yet, but is amazingly comfortable as a settee. Tremendously pleased - the Pangkor futon is SO MUCH better than our other (more expensive) sofa bed. Many thanks.
Just letting you know that the delivery of our Pangkor sofabed futon arrived safely yesterday morning. The boxes were all in good shape and the delivery man was very polite and friendly. We have just today finished putting the sofa bed together following your instructions. We managed to work out which screws and bolts went where and the whole thing works like a dream. It is also a lovely looking piece of furniture and fits in well. Many thanks for dealing with our order so swiftly.
While we had an idea of what we wanted to buy, we visited the factory showroom on a Monday. Great customer service and advice from some very nice people helped us make a final decision on the Pangkor Oak Futon Sofa Bed which was delivered promptly and efficiently just 3 days later. It didn’t take too long to assemble the sofa bed which has since been used both as sofa and bed – a great piece of furniture. We are very happy with our purchase and the service provided and would not hesitate to recommend Cambridge Futons.
We love the futon, is very comfortable and “good looking”. The futon itself is amazing to sleep on!
Happy to give a few comments: Web-site/Ordering: Good website made it easy to customise the sofa bed I wanted, and easy to order. Delivery: On the day requested. Assembly: Straightforward, with 2 people. Final Product; Looks good, well finished. Good mechanism to convert to bed. Overall: Very satisfied, so far, with the sofa bed. Good website, easy ordering and as agreed delivery. Excellent service.